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Installing Citrix SmartAuditor Administration 1.1.1064

How a Healthcare Company is Using Citrix SmartAuditor March 19, 2008. In my previous SmartAuditor blog post, I described how SmartAuditor works and its benefits for improving security. Oct 29, 2018 Ensure that all Session Recording components are running on computers that are members of an Active Directory domain. Session sharing conflicts with the active policy. Session Recording matches the active policy with the first published application that a user opens. Citrix Insight Services spots known issues, almost instantly — and we're adding new issues, fixes and troubleshooting capabilities all the time. Use it as a health check for preventive maintenance — and fix issues before they become problems. Citrix Insight Services may lead you to our Knowledge Center for best-practices, fixes and advice. Install it on all appropriate XenApp servers (Controllers and workers where sessions are running). If winrm is not configured, run the winrm qc command. Configure each XenApp worker server to accept WinRM queries as described in Configure permissions. Configure a firewall exception for port 2513, used for communication between Director and XenApp.

While installing the Citrix SmartAuditor Administration i’ll get the following error:

Workaround

To work around this problem, modify the registry to increase the default time-out value for the service control manager. To increase this value to 60 seconds, follow these steps:

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1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
   HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControl
3. In the right pane, locate the ServicesPipeTimeout entry.

   Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps:

   1. On the Edit menu, point to New, and then click DWORD Value.
   2. Type ServicesPipeTimeout, and then press ENTER.
4. Right-click ServicesPipeTimeout, and then click Modify.
5. Click Decimal, type 300000, and then click OK.

   This value represents the time in milliseconds before a service times out.

6. Restart the computer.

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Note This workaround may resolve the problem where the service does not start. However, we recommend that you research this problem to determine whether it is a symptom of another problem.